Takealot Jobs
Purpose of the role:
Managing a crew of about a number of inbound assistants and make sure all deliverables of SLA’s are achieved.
Your duties will include:
Ensuring consumer order dates are met thru rigorous administration of our Merchant transport instances and order fulfilment.
Ensuring clients are up to date on late shipping timeously.
Root reason evaluation of client provider failings inside the class to pressure method improvement.
Defining and managing clear widespread working processes throughout the team
Manage Merchants towards clear shipping SLAs and work to lowering thru Merchants compliance & root reason evaluation of delays.
Work with Merchant groups to make sure shipping overall performance is in line with agreed transport SLAs for Merchants.
Ensure shopping for disciplines and high quality order administration are being adhered to inside the category.
Managing the fame of shipments in order to make sure easy transition ino the right facilities.
Reconciling all receiving discrepancies with DC, Merchant, and inside Accounts Payable crew (incl. facilitating comments to non-stop improve process)
Manage the inbound group for your class which include the non-public relations, person performance, deadlines, and expectations.
Attributes:
Analytical, robust system enchancment strategy and structured thinking
Strong administrative skills
Solutions-oriented, can-do attitude, self-motivated
Attention to detail
Excellent verbal exchange skills, each written and spoken
Ability to engage with interior & exterior stakeholders at all levels
Comfortable with exchange and amazing group player
Comfortable with mastering and adapting to new systems
Strong organisational & prioritisation skills
Ability to motivate, manage, self-discipline and strengthen group members
Strong prioritisation, time administration and assignment administration skills
Strong administrative skills
Qualifications:
4+ years manner enchancment / engineering / logistics experience.
Proven music file of managing teams.
Bachelor’s diploma advantageous.
Valid Drivers License.
Competency in MS Office programs and/or Gsuite
